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Billing Policy

Normal recharge is done on the monthly basis according to  usage policy and the recharge rates which may be updated twice a year. 

There could be a 1-2 month delay between the use of an instrument and the bill received. External users should make the payment within one month of receiving the invoice without further delay.

UC users must provide a valid account and update the user profile (PI, account number, analyst) when necessary.  External must provide accurate billing contact info. Users account may be disabled when the recharge can not be done because of wrong user info. 

External users may pay the usage cost by credit card. A credit card form needs to be filled out in advance. There will be a prcessing fee ( 2-3%) associated with credit card  payment.

No charges will be applied to any reserved sessions when the instrument is down or under service.